Help
For questions of a non-technical nature, please see the About section of the site. We also recommend that you use the latest Chrome or Firefox browser.
MAC TECHNICAL QUESTIONS
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How can I watch a class if I don't have Windows Media Player?
- Download Windows Media Player plugin for Firefox Mac OS and install it.
- Other option is to download flip4mac which is a plugin that will make Windows Media files play in Quicktime.
WINDOWS TECHNICAL QUESTIONS
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I do not see an image, what can i do?
- Please download and install appropriate Windows Media Player. If you have it already you might have to do it again.
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The video image is distorted
- Download Windows Media Player plugin and install it.
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The Fast forward, Pause, Stop, and Volume Control button don't work
- Download Windows Media Player plugin and install it.
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I can't see Windows Media Player Controller
- Download Windows Media Player plugin and install it.
GENERAL QUESTIONS
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How do I turn on Javascript if its disabled by default?
- Firefox: Tools -> Options -> Content tab -> select Enable Javascript check box -> Reload page
- Internet Explorer: http://support.microsoft.com/gp/howtoscript -
The Video doesn't play no matter what I do
- It might be the firewall in your router blocking the stream.
If you have not found an answer to your question, please contact us.
